Privacy Policy

How we handle your information in Nutralis

Last Updated: 01-Dec-2025

Our Commitment: At Nutralis, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our nutraceutical information app.

1. Information We Collect

1.1 Personal Information (Optional)

You may choose to provide the following personal information, but it is entirely optional:

Optional Profile Information

  • Username: A display name you choose for your profile
  • Gender: Self-identified gender information
  • Age: Your age or age range

Important: None of this information is required to use our app. You can access all app features without providing any personal details.

1.2 Automatically Collected Information

When you use our app, we may automatically collect certain information, including:

Device Information

Device identifier, for push notifications.

Technical Information

App crash reports, performance data, and other diagnostic information to improve app functionality.

1.3 Information from Third Parties

We may receive information about you from third parties, such as:

2. How We Use Your Information

We use the information we collect for the following purposes:

Purpose Information Used Legal Basis
Provide app functionality Device information, usage data Contractual necessity
Personalize content (if opted in) Optional profile information Consent
Improve app performance Technical information, usage data Legitimate interest
Customer support Optional profile information, device info Contractual necessity
Security and fraud prevention Device information, usage patterns Legitimate interest
Comply with legal obligations Any relevant information Legal obligation

Note about personalization: Any personalization based on your optional profile information (age, gender) will only occur if you explicitly choose to provide this information and consent to its use for personalization purposes.

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

4. Data Security

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process.

5. Data Retention

We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax, or accounting requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

6. Your Data Rights

Depending on your location, you may have the following rights regarding your personal information:

Account Deletion: You can delete your account and all associated personal information at any time directly from within the app. Navigate to Account Settings and select "Delete Account." For detailed instructions, please visit our Account Deletion Guide.

7. Children's Privacy

Our app is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children under 16 without verification of parental consent, we will take steps to remove that information from our servers.

8. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

We will also provide in-app notification of significant changes. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Privacy Questions & Support

Email: info@nutralis.ae

Mail: Nutralis, Abu Dhabi United Arab Emirates

Contact Privacy Team Account Deletion Guide